Terms of Use

Please, as a guest, read through this small print of AMSTEL HouseBoats should you want to know about booking conditions, the cancellation policy, privacy etc.

You can make a direct booking from the booking form on this site. When you fill out the dates and persons you will be re-directed to the payment page. Payment is by PayPal. Paypal is an safe and secure online bank through which you can send and receive money by using the email address of the person or company you want to transfer money to. Should this be a problem, we also accomodate payment by credit cards.

Should your plans change unexpectedly and you have to cancel your reservation, we will refund as follows:

- 100% refund (minus an administration fee of 50 Euro) if the cancellation is made 2 months or more in advance.

- 50% of the payment will be refunded if cancellation is made from two months to 14 days before arrival date.

- 20% of the payment will be refunded if cancellation is made 7-14 days before arrival date.

- No refund if cancellation is made within 6 days of arrival. No refunds in case of shortening your stay after arrival.

We accept no liability for any loss, injury or damage suffered by you, or any member of your family, or guests, during your stay. We accept no responsibility for property left on the premises. No contents are insured by us in the apartments. Personal contents insurance is recommended.

In case off circumstances beyond our control the maximum compensation we can offer is the amount paid for the room.

legitimate business
AMSTEL HouseBoats is registered with the Chambre of Commerce under number 69848661. And we are subject to VAT, Tourist Tax and other taxes (all of which are included in the rates published).